Disclaimer and Terms and Conditions of carriage
When purchasing or booking a ticket all passengers agree to the following terms and conditions:

General:
The Fast Boat reserves the right to refuse to carry any passenger or goods without assigning reason.
This contract is subject to the laws of Indonesia, and may only be varied by agreement in writing between the company and the passenger.
Verbal promises by booking agents or clerks will not be recognized by the company.
Sea conditions can be unpredictable; therefore all children and infants must be accompanied on board the vessel. The Fast Boat will not accept responsibility should there be injury on board the boat.
Each passenger is entitled to a maximum of 2 pieces of luggage, not exceeding a total weight of 25kgs. Above 25kgs will be add charge Rp50,000/kg.
The Fast Boat  reserves the right to inspect the contents of any luggage and can refuse the carriage of any items that are likely to endanger the vessel or other travelers.
The Fast Boat is not recommended for passengers who are; pregnant, suffering from heart conditions and suffering from serious back complaints or serious physical impairments.
The company accepts no responsibility for loss or damage to luggage during the journey.
Re-scheduling is based on seat availability and must be made 2 days prior to guest departure.
Pets are not allowed onboard the ship.
Includes Jasa Raharja Insurance
Cancellations & Delays:
The Fast Boat reserves the right to cancel a booking and change the schedule without any liability to the passenger due to major problem with the vessel, bad weather, technical issue, safety concerns related to passenger and/or crew or by direction from the Indonesian Government and/or Harbor Master.
The Fast Boat shall not be liable for damages or losses that may arise in the event of cancellation or delay of the service.The Fast Boat shall not be liable in any way for the cost of any accommodation, connecting flights or for any alternative means of travel which may arise through cancellations or delays. Additional expense so arising shall be the sole liability and responsibility of the passenger.*To avoid disappointment concerning a connecting flight at any airport, The Fast Boat suggest providing yourself at least 24 hours before your onward travel.
Cancellation Policy
10% Cancellation fee will be applied for every booking.
50% cancellation fee will be applied for cancellation 2 days before the departure date.
No show or cancellation on the D-day will be charged 100% from the total ticket value.
* Any bank charges incurred for a reversal will be at the expense of the passenger.

 

Road transportation in Bali:
Road transportation is provided (private car) from and to one specific address in designated areas of Bali with additional cost. The address must be specified at the time of booking and can only be changed at least 24 hours before departure.